In India, a customs house agent (CHA) is licensed to act as an agent for transaction of any business relating to the entry or departure of conveyances or the import or export of goods at a customs station. CHAs maintain detailed, itemized and up-to-date accounts. A CHA license may be temporary or permanent.
Multimodal transport operators as CHAs
Multimodal transport operators (MTOs) are appointed under the Multimodal Goods Transportation Act, 1993 by the Ministry of Surface Transport. Their work involves carrying goods by more than one mode of transport between India and abroad. This does not confer a right on them to obtain an appointment as steamer agents or CHAs unless they are otherwise qualified for the appointment.
Licence types
Temporary
After accepting an application, a one-year temporary licence is granted under Regulation 8 in Form B. Before receiving a temporary (or regular) licence, the applicant must execute a bond on Forms D and E. For major ports, the surety amount is Rs.25000/; for other ports, Rs.10000/. Surety may also be given in the form of National Savings Certificates or postal security, which should be pledged in the name of the Commissioner. Since a regular licence-holder is allowed to work in more than one Customs station, separate bond and surety must be posted for each customs station.
Regular
An application for regular licence may be made on Form C by a person who has passed the examinations. Forms A and C are nearly identical, except that while the former is issued under Regulation 5, the latter form is issued under Regulation 10. A regular licence is requested on Form D. The applicant must satisfy the following conditions:
- Quantity or value norms of cargo cleared from the customs house (as determined by the Commissioner)
- Applicant conduct during the temporary-licence period; no complaints of non-compliance with Regulation 14
A regular licence is nontransferable, and its term is ten years.
Duties
Authorised clearances only against authorization: A CHA is required to clear goods for import or export with specific authorization from the principal, which must be produced whenever required by the Deputy or Assistant Commissioner.
Personal clearance: The CHA must personally clear the goods or clear them through an employee designated by the Commissioner. All documents should list the CHA's name at the top. The CHA should not attempt to influence the conduct of customs officers in matters pending before him or his subordinates; there should be no threats, false accusations or duress against such officers, and no promise of advantage, benefit or gift should be made or bestowed on such officers. The CHA's duties should be discharged expeditiously, and he cannot charge more than the rates approved by the Commissioner.
Conflicts of interest: If the CHA is a former officer of a department, he cannot represent any matter before a customs officer which he had considered as an officer. He cannot use facts which came to his knowledge as an officer.
Correct advice: The CHA must advise the client to comply with the provisions of the Act and the regulations, diligently ensuring the imparting of correct, relevant information to the client for clearance of cargo or baggage. If there is non-compliance by a client, the CHA must bring it to the attention of the deputy or assistant commissioner. This regulation requires the CHA to provide information to the department.
Fiscal accountability: The CHA must promptly pay the government all monies received from the client for duties and taxes. Any money received from the client or from the government should be promptly and fully accounted to the client.
Record-keeping: A CHA should not attempt to gather information from government records if they are not provided by the appropriate officer. Access to records should not be denied, removed or concealed when sought by the Commissioner. Records and accounts must be maintained as directed by the Deputy or Assistant Commissioner, and available for inspection. All documents must be prepared in accordance with rules and orders.
If the licence granted to a CHA is lost, the loss should be promptly reported to the Commissioner. If there is failure in compliance with obligations under Regulation 14, the Commissioner may prohibit a person from acting as a CHA.
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